Please note that by using or accessing this site, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

Shipping

All of our party supplies ship out of Sydney.

Standard: $9.95 flat rate

Please provide a street address when you checkout for deliveries and if necessary, instructions on where your parcel can be safely left if no-one is home at the time of delivery.

(delivery in 2 - 8 business days after order processing, depending on your location) 

Express: $24.95 flat rate

Please provide a street address when you checkout for deliveries and if necessary, instructions on where your parcel can be safely left if no-one is home at the time of delivery.

(delivery is 1 - 3 business days after our expedited order processing, depending on your location)

NB: Please note that shipping time is an estimate only. Please contact us if you require your order by a certain date, or mention it in the comments. Some products (eg personalised products) have a longer shipping time, which is noted on the product page. 

Returns

Change of mind or incorrect order: If you have changed your mind, or made an error when ordering, you can return the item(s) within 7 days of receiving them and we will offer you a credit note for use at Ready to Party within the next 12 months. We do not refund our initial shipping cost and return shipping is at your expense and the items must be unused and with their original packaging intact.

We don’t offer returns, exchanges or refunds on sale items or items which have been personalised or used.

To organise an exchange or credit note, contact us and include your Name, Order Number, Product Name/Code and the reason for exchange.

Faulty or Damaged Products: In the rare event that an item is damaged, broken or defective, please send us a photo within 7 days of receiving the order, and we will contact you immediately.

Website Content 

The material on this site is protected by copyright under the laws of Australia and other countries through international treaties. Unless otherwise indicated and except for information directly from, or links to,  third-party websites, all rights (including copyright) in all content, other material and compilations contained in, or used to create or support the site including text, graphics, logos, button icons, video images, audio clips and navigational and other software (collectively referred to as the Contents), are owned or controlled, and are reserved by Ready to Party Pty Ltd.

The website may contain information from, or links to, websites owned and operated by third parties. We are not responsible for the contents of any such information or website. We provide the information as a convenience and the inclusion of a link does not imply endorsement by us.

We grant permission to display, copy, distribute, download, and print in hard copy portions of this site solely for the purpose of placing an order with us or as a resource to decide to purchase from us. We retain al copyright and other propriety notices contained in the Contents.

You must not, without our prior written permission, exploit any of our site materials for commercial purposes or other purposes that are not expressly permitted under these Terms & Conditions.

You are not authorised, without our prior written permission and any other owner of rights in the content that you access via our website, to reproduce, frame, download, store (in any medium), communicate, show or play in public, adapt, change, or create a derivative work from that content.

No trademark (whether registered or otherwise) that is contained on this site or otherwise used by us, may be used without our prior, specific, written permission or that of the trademark owner. 

You agree that you will not, (either yourself or through any third party):

  1. use any robot, spider, screen scraper, data aggregation tool or other automatic device or manual process or automated process to process, monitor, copy or extract any web pages on the Website, or any of the information, content or data contained within or accessible through the Website, without our prior written permission;
  2. use any Automated Process to aggregate or combine information, content or data contained within or accessible through the Website with information, content or data accessible via or sourced from any third party.
  3. use any information on or accessed through the Website for any commercial purpose or otherwise (either directly or indirectly) for profit or gain;
  4. use any service, software, process or routine to interfere or attempt to interfere with the proper working of the Website or any transaction or process being conducted on or through it;
  5. take any action that imposes an unreasonable or disproportionately large load on the infrastructure of or bandwidth connecting to the Website.
  6. reverse engineer, reverse assemble, decompile, or otherwise attempt to discover source code or other arithmetical formula or processes in respect of the software underlying the infrastructure and processes associated with the Website; or
  7. copy, reproduce, alter, modify, create derivative works, or publicly display, any part of any content from the Website without our prior written permission.

Stock 

Content on our website should be used as a guide only. While every effort has been made to ensure the accuracy of prices, specifications, images and information displayed on the site, we are not responsible for any error and reserve the right to accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price, image or the product description posted on this site, or an error in your order. 

Ready to Party strives to ensure that all stock availability representations are accurate to the last known stock level. However, stock levels are subject to change at any time. If for any reason we cannot supply a particular item for an order placed through our website in the advertised timeframe, we will notify you as soon as possible and provide you with the option to wait, replace or refund your order. 

Legal Capacity To Transact 

If you are under the age eighteen (18) years you cannot place orders with us. By accepting these Terms of Use you acknowledge that you are over the age of eighteen (18) years.

Should we suffer any damage or other losses as a result of a transaction entered into by a minor, we reserve the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with us.

Prices 

All prices are listed in Australian Dollars and include GST.

The price of products shown excludes the shipping costs as shipping costs are added separately to your order once you advise of your shipping preference and location.

We reserve the right to change prices at any time. This may include items in your “Shopping Cart” which can be checked at the point of purchase before you submit your payment information. If you store items in your cart for purchase at a later time, we recommend that you review them prior to purchasing them. You agree to pay the price current at the time of payment. 

Website

In the unlikely event that the website is unavailable due to technical or maintenance reasons, please contact us on orders@readytoparty.com.au.

We reserve the right to impose limits or conditions on the use of the website. We may change or remove the  website functionality or services, or the entire website, at any time.

Privacy and Security

Ready to Party is committed to maintaining your privacy.  Your personal details are collected only for the purposes of processing orders and will remain secure and confidential.  Ready to Party will not sell, exchange or disclose your personal details unless required by law.  Ready to Party may use any email address that you supply for the purposes of remarketing such as informing you about new products, special offers and promotions.

Should you not wish to receive further offers and promotions, please send an email to orders@readytoparty.com.au with the subject ‘unsubscribe’.

Ordering

By placing an Order, you make an offer to us to purchase the products you have selected based on these Terms of Use. No information on our website constitutes or should be deemed as an offer by us to supply any products; however we will make every effort to supply products to you.

We will notify you that your order is being processed by sending you an Order Confirmation & Tax Invoice via email; however, we do not formally accept your offer until your order has passed our internal processes.

We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your order after payment is received we will contact you by email and/or telephone.

If we are unable to contact you (we will email and call in all cases so please ensure you supply the correct contact information) or if we leave a message and we don’t hear back from you by the time required to send your order (which is determined at our discretion) based on our knowledge of shipping times and your required delivery date), we reserve the right to accept part of your offer (i.e. supply only part of the order). If this occurs we will refund the part of the order not supplied.  If you selected regular post to ship your order we will not refund the postage as it is a fixed rate however if you selected express post to ship your order we will refund the incremental shipping cost incurred by you for these items which will appear on the picking slip included with your order.

We reserve the right to edit or cancel orders or part thereof at our sole discretion.

For legal reasons, we have to keep records of your transactions, detail and correspondence with us. To understand how we protect this information see our security policy.

We reserve the right to refuse service, terminate, remove, edit, or cancel accounts at our sole discretion.

Order changes or additions

We ship your order to you as quickly as possible, however if we haven’t yet shipped your item then contact us and we will help you. We reserve the right not to make additions or changes, but where possible, we will endeavour to assist you.

Payment methods

We provide a secure payment facility and accept credit card payments via American Express, Mastercard and Visa.

If you wish pay by an alternative method, please contact us at orders@readytoparty.com.au.  We will endeavour to accommodate your request.

Discounts and sales

For the purposes of this document any reference we make to promo code, promotional code and discount code are interchangeable and carry the same meaning.

We may occasionally provide Discount Codes to existing and/or new customers at our discretion, to help you save on your wedding and party needs.

Discount Codes may have additional terms and conditions that accompany them when they are issued.

Discount Codes are valid for 12 months from date of issue unless stated otherwise, however Discount Codes may be terminated any time at our discretion without notice.

Each Discount Code cannot be used in conjunction with any other offer. Only 1 Discount Code can be used per order. If you have access to more than one Discount Code, we advise you choose the offer that gives you the best deal.

Discount Codes offering a discount on an order only apply to the ordered items and exclude the shipping costs. i.e. no discount is offered on shipping unless stated otherwise.

Discount Codes can only be used by the issued recipient, unless stated otherwise.

Discount Codes are redeemable for the stated offer only and cannot be converted into cash.

If an order where a Discount Code was used is refunded, the refunded monies will be at the discounted price and not the retail price.

Discount Codes and sale prices are not valid on previous purchases.

Sale items are only available until sold out and we will contact you as soon as practicable if we have sold out of an item you a refund, partial refund, credit or substitution item for the sold out item you have ordered.

Discount Codes and sale prices may be modified or discontinued at any time without notice.

Liability

Ready to Party Pty Ltd is not liable for any claim, injury, cost or liability (direct or indirect), loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind arising from the use of our website, our products, our services, use of a third party’s information, use of a third party product ,use of a third party service, whether caused by tort (including negligence), breach of contract or otherwise.

Our maximum aggregate liability for any Product supplied whether in contract, tort (including negligence) or otherwise shall in no circumstance exceed the amount payable in respect of the product(s) in question. 

Other

We operate and distribute out of NSW and these terms and conditions are governed and construed in accordance with the laws of this state and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales. If accessing the site from another location, it is your responsibility to comply with the applicable laws in NSW. 

You shall not assign any rights and obligations under these Terms & Conditions whether in whole or in part without the prior written consent from us. Any unauthorised assignment shall be deemed null and void.

We are not liable for any delay in performing any of the obligations under these Terms & Conditions if such delay is caused by circumstances beyond the reasonable control of us, and we shall be entitled to a reasonable extension of time to perform the obligations.

We reserve the right to change these terms & conditions at any time.

Neither our failure, nor your failure, to enforce any term or condition constitutes a waiver of such term or condition. Such failure shall in no way affect the right to later enforce such term or condition.

If any provision of these Terms & Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms & Conditions and the remainder of the provisions in question shall not be affected thereby.

PRIVACY

Ready to Party is committed to maintaining your privacy.  Your personal details are collected only for the purposes of processing orders and will remain secure and confidential.  Ready to Party will not sell, exchange or disclose your personal details unless required by law.  Ready to Party may use any email address that you supply for the purposes of re-marketing such as informing you about new products, special offers and promotions.

Should you not wish to receive further offers and promotions, please send an email to orders@readytoparty.com.au with the subject ‘unsubscribe’.